1. Introduction

This Privacy Policy explains how iKapture Camera Hire collects, uses, and discloses your personal information when you visit and interact with our website, www.iKaptureCameraHire.com.au, and make purchases through our online store.

2. Information We Collect

• Personal Information:
  • Contact information (name, email address, phone number)
  • Shipping and billing addresses
  • Order history (products purchased, order dates, amounts)
  • Payment information (credit/debit card details, PayPal information)
  • Account information (username, password)
  • Communication preferences (marketing subscriptions)
• Technical Information:
  • IP address
  • Browser type and version
  • Operating system
  • Website usage data (pages visited, time spent on site)
  • Cookies and other tracking technologies

3. How We Collect Information

• Directly from You: When you provide information through website forms, during the checkout process, or by contacting customer support.
• Automatically: Through the use of cookies, website analytics, and other tracking technologies.

4. How We Use Your Information

• To process and fulfill your orders: Including order confirmation, shipping, and payment processing.
• To communicate with you: Regarding order updates, customer service inquiries, and marketing communications (if you have opted-in).
• To improve our website and services: By analyzing website traffic, user behavior, and customer feedback.
• To personalize your experience: By tailoring product recommendations and marketing messages based on your interests.
• To prevent fraud and ensure security: To protect our business and our customers from fraudulent activities.
• To comply with legal and regulatory requirements.

5. Disclosure of Your Information

We may share your personal information with:

• Payment processors: To process your payments securely.
• Shipping carriers: To deliver your orders.
• Third-party service providers: Who assist us with website operations, marketing, and customer support (e.g., email marketing platforms, analytics providers).
• Law enforcement or regulatory authorities: When required by law or to protect our rights and interests.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, or loss. These measures include:

• Secure servers: To store your information securely.
• Encryption: To protect sensitive data during transmission.
• Access controls: To limit access to your information to authorized personnel.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your website experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.  

8. Access and Correction

You have the right to access and correct your personal information. To make a request, please contact us at [email protected].

9. Data Breaches

In the event of a data breach, we will take appropriate steps to investigate and mitigate the impact, including notifying affected individuals as required by law.

10. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.  

11. Contact Us

If you have any questions about our Privacy Policy, please contact us at:

iKapture Camera Hire - admin @ ikapturecamerahire.com.au